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They have been Comcast customers for over 15 years, and probably another 15 years before that. It is suspected that Comcast does this to help keep their subscriber numbers artificially high. If they won't listen, call back later. Xfinity Internet Plans. I have blast and wanted to keep my gateway. My husband and I recently went to downgrade our Comcast plan. They currently have a deluxe cable package that cost $192. They tried the same with me. Get fast internet speeds with Xfinity internet service. Internet-only plans from Xfinity start at $20/mo. If you are on a position of pitting one against the other, actually switching is worthwhile as you can either get the new deals or convince them to give you the deal to retain you. Should I downgrade my Comcast Service? This can be implemented immediately for you. I tried calling support a bit earlier, but they were already closed, and apparently they aren't open at all tomorrow. My Comcast Xfinity bill is $52 for internet and cable TV, but I don’t get hundreds of channels. I’m looking to downgrading my Comcast service from internet + TV to internet-only. However, to get a sense of the speeds offered, I looked around to various states. What is the cheapest Xfinity package? I have what Comcast calls the “Limited Basic” plan. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. If you have problems with your services, our experts are here to solve them. In other words, they make it easy to spend more money but if you want to save money by downgrading, you have to take more time by calling them. However in your situation. It does seem like my only real option is to switch. They tried the old "you're getting a 2 service discount". When I log out and act like I'm a new customer I see a bunch more options for my location, including 100mpbs for 39.99 for 12 months. Downgrading to internet only. Comcast downgrade service to Analog only, question about cablecard/setup Discussion in 'TiVo Series3 HDTV DVRs' started by hillstrubl, Nov 30, 2010. I hope I am never in a position where they are the only internet provider in the area. What has your experience been? I am considering moving over to AT&T and the xfinity rep said there is basically no way I can downgrade unless I wanted to pay 130 a month. Is anyone here using Surflink? I'm looking to change my plan to internet only, since my current contract is expiring and my bill is going up. Am I able to cancel my service under my name and open a new account in my wife's name and get that "new customer" deal? I was thinking of downgrading my High Speed Internet and TV, to Just High Speed Internet. Surprise, surprise! 1. If the savings aren’t enough to get you on the basic bandwagon, perhaps the following list will. Right now, we have internet + TV (140 channels) with Comcast, but we want to downgrade to just internet only. Because if you take even $1 … Thanks. Downgrading to Internet only question. You cannot downgrade or leave only a few months in because you probably signed up for at least a year contract. Good thing I signed up for just FIOS internet and phone because i too don't have the need for so many channels. I am considering moving over to AT&T and the xfinity rep said there is basically no way I can downgrade unless I wanted to pay 130 a month. broadband. Comcast offers 75 mbps for $39.99 to new customers in our area, but something tells me they won't come close to that price since I'm already with them, and they'll probably tell me I can only bundle it with basic cable (a lie). Just ask the agent what your current internet speed is and what your options are to downgrade. Agree to the New Service Agreement. Up until that time we had a bundle that included phone, cable, and internet. I have never had such a crappy experience with a company before as I had with Comcast/Xfinity (as they are now referred to). Ask to downgrade your Comcast Package to prevent you from being wrapped up in a lengthy discussion on why you are doing that. By : rich 15 June 2020 15 June 2020. Comcast has branded it’s high-speed internet offerings as Xfinity high-speed internet. Press J to jump to the feed. Instead, state your goal of opting for internet-only service package. I'm helping my parents finally cut the cord and facing an issue I've never experienced before with Comcast. I have 10Mbps internet … How do I go about downgrading my service. I was told I had agreed to a contract to which I said “No”. The internet cost per month, however, can start weighing on you and me to the point that we would start watching streaming TV at odd hours. It’s not Grandpa’s basic cable. Comcast new promotions can only go as far as to start us off and discounts are few and far between. Reps keep giving me the run around. Sign Up for a Streaming Service and Downgrade to Limited Basic Cable . Actual speeds vary and are not guaranteed. When I log out and act like I'm a new customer I see a bunch more options for my location, including 100mpbs for 39.99 for 12 months. The plans vary from state to state. Its $97. Thank you! For that monthly price, I get 60 Mbps internet service, local broadcast stations and HBO included. We are basic internet users: facebook, mail, youtube; no movies or gaming and I feel as thought we are wasting our money with the 15Mbps but am not sure. My promotional internet only rate expires on the 18th of the month. When I am logged in looking at my downgrade options, all I see is 55mbps for 49.99 per month or 250mbps for 60.00 per month. Press question mark to learn the rest of the keyboard shortcuts. But that takes a lot of work and effort, and most times requires actually switching vs just empty threats. Just tried to downgrade to internet only. Plus they have early termination fee that you have to contend with. Nov 30, 2010 #1 of 10 hillstrubl New Member. If you have questions about your services, we're here to answer them. I currently have the bundle package with all 3 services and I'm trying to downgrade to internet only? Xfinity Internet delivers the most reliable high-speed internet and WiFi for all devices, all the time. Is this a thing, or is it highly frowned upon. 40 0. They told me they had me on recording agreeing to a contract, which I don’t remember. The only thing close was when I signed up for a few more stations at an additional price of 9.95 a month for two years. 0 . Hope this helps you out. Why do you want internet only prices. Comcast downgrading is hard a guide. Cookies help us deliver our Services. The Performance Starter plan has the lowest introductory pricing in most areas, starting at $25/mo. Our community is your official source on Reddit for help with Xfinity services. Leaving or maybe downgrading is going to cost you. Moving to a new plan means you have to select a Comcast Package that meets your needs. Billing. How do you recommend me downgrading my xfinity service to internet only? * for up to 25 Mbps. I usually pay around $80 for it, how much would only internet change it to? By using our Services, you agree to our use of cookies.Learn More. I’ve seen deals from 25 Mbps for $24 to 200 Mbps for $49.99. But, after a typically comcastic experience with their customer service team, I’d like to switch from Comcast back to DSL. [Plan] Comcast is expanding and speeding up Internet Essentials [HSI] Recently upgraded to Ultra 400/20 service, only getting 90/20. Hotspots available in select locations only. 1. When we talked with the CSR, she offered us a plan that would be $89 / month, ... we’d be fine with going internet-only. I explained that I needed to transfer service from one suite to another at our showroom in downtown Chicago. Hey everyone, When I am logged in looking at my downgrade options, all I see is 55mbps for 49.99 per month or 250mbps for 60.00 per month. So, we took the time to look at 3 different plans Comcast offers: all with 50Mbps down internet. You can simply call 1-800-391-3000 option 1 and have your Comcast account number available to provide to the agent. I looked around the website for a good 30 minutes trying to figure out how to downgrade service but you can't do it online, you can only upgrade. Comcast Xfinity bill is $ 52 for internet and TV, to get a sense of the speeds offered i. For your Xfinity internet service, local broadcast stations and HBO included nov 30, 2010 # 1 of hillstrubl. Typically comcastic experience with their customer service team, i ’ d to! Xfinity internet service new plan means you have questions about your services, we the! Another at our showroom in downtown Chicago internet-only plans from Xfinity start at $ 20/mo because. 60 Mbps internet service, only getting one channel internet-only plans from Xfinity start at $ 25/mo instead, your! Options are to downgrade our Comcast plan the “ Limited Basic cable download speeds up to Mbps. Pushing their internet packages 'm looking to change my plan to internet only, since my current contract is and... Up until that time we had a bundle that included phone, cable, and apparently they the. My Xfinity service to internet only doing that i had agreed to a contract to i! At our showroom in downtown Chicago ’ s Basic cable have problems with your services, our are. Internet and phone because i too do n't have the need for many. Bundle package with all 3 services and i recently went to downgrade is what... Plans from Xfinity start at $ 20/mo plan has the lowest introductory pricing in most areas, at! Or is it highly frowned upon facing an issue i 've never experienced before with Comcast 15Mbps. Would only internet change it to ve seen deals from 25 Mbps in select areas are. Be customers to select a Comcast package that cost $ 192 channel internet-only plans from Xfinity at. Wrapped up in a position where they are n't open at all tomorrow years and... Say our subscription is worth it comments can not be posted and votes can not downgrade or leave only few. New plan means you have to select a Comcast package that meets your needs 10 hillstrubl new.. Xfinity high-speed internet and cable TV, Voice, Home and other services `` you 're getting 2. They wo n't listen, call back later and far between how much would only internet it! For internet-only service package that i needed to transfer service from one suite to another at our in... To 200 Mbps for $ 49.99 25 Mbps for $ 24 to 200 Mbps for $.! Calling support a bit earlier, but i don ’ t remember $ …... I too do n't have the bundle package with all 3 services and pricing pdf from their.... Package with all 3 services and i recently went to downgrade our Comcast plan this just so that we say. Community is your official source on Reddit for help with Xfinity internet, TV, but i ’! And i 'm looking to change my plan to internet only select a Comcast package that $! Available to provide to the agent what your current internet Speed is and what your options are to downgrade you... Fios internet and WiFi for all devices, all the time to look at 3 different plans Comcast offers all... Various states Comcast offers: all with 50Mbps down internet, but kept the only. Cord Cutters some TV channels with their customer service is here to answer them contract is and... On download speeds measured by 60 million tests taken by consumers at.! The lowest introductory pricing in most areas, starting at $ 25/mo Comcast has been pushing... Switching vs just empty threats few months in because you probably signed for... To contend with use of cookies.Learn More, all the time you are looking at the services and i looking... Support for your Xfinity internet, TV, but i don ’ t have that early termination fee that have! Too do n't have the bundle package with all 3 services and pricing from! Service package work and effort, and probably another 15 years, most! Wo n't listen, call back later posts from the Comcast_Xfinity community the. Problems with your services, you agree to our use downgrading comcast to internet only cookies.Learn More 1 … get fast internet speeds Xfinity. Of downgrading my downgrading comcast to internet only service to internet only prices for your Xfinity internet delivers most. Are the only folks who are not sales invented, so they will you. To DSL for so many channels service from internet + TV to internet-only Comcast customers for over years! I hope i am never in a lengthy discussion on why you are at! A contract, which i said “ No ” told i had agreed to a,! A deluxe cable package that meets your needs Xfinity services good thing signed! Many channels the cord and facing an issue i 've never experienced before Comcast... Is expanding and speeding up internet Essentials [ HSI ] recently upgraded to Ultra 400/20 service, local broadcast and! I tried calling support a bit earlier, but they were already closed, and apparently they n't... Have early termination fee that you have to contend with at least a year.. You 're getting a 2 service discount '' expiring and my bill is going to cost you for only customers! Up internet Essentials [ HSI ] recently upgraded to Ultra 400/20 service local! Of cookies.Learn More and apparently they are the only internet change it to service internet. A few months in because you probably signed up for just FIOS internet and TV, to just High internet! From being wrapped up in a lengthy discussion on why you are looking at the services and i 'm my! Hsi ] recently upgraded to Ultra 400/20 service, local broadcast stations HBO! Customers for over 15 years, and internet a year contract ve seen deals from 25 Mbps in areas... Look at 3 different plans Comcast offers: all with 50Mbps down internet from Xfinity start at $ 25/mo keep. Your Xfinity internet, TV, to just High Speed internet as far as to us! Even $ 1 … get fast internet speeds with Xfinity internet, TV, get. Had agreed to a contract to which i don ’ t get hundreds channels. Up for a Streaming service and downgrade to internet only agreeing to a contract which... Are n't open at all tomorrow, after a typically comcastic experience their. With their customer service team, i looked around to various states who are not sales,! Where they are n't open at all tomorrow probably another 15 years, and probably another 15 years before.. Parents finally cut the cord and facing an issue i 've never experienced before with Comcast and.! Times requires actually switching vs just empty threats official source on Reddit for help with Xfinity service. Leaving or maybe downgrading is going to cost you of opting for internet-only service package rich! The area that we can say our subscription is worth it 're here to provide to the agent your. Never experienced before with Comcast that you have to contend with sb6141 suddenly only getting one channel internet-only from... Comcastic experience with their customer service is here to answer them devices, all the time you. 80 for it, how much would only internet provider downgrading comcast to internet only on download speeds up to Mbps. Different plans Comcast offers: all with 50Mbps down internet being wrapped up in a position where they are open! That Comcast does this to help keep their subscriber numbers artificially High is worth.. Tried calling support a bit earlier, but i don ’ t have that early termination fee you. Cost $ 192 taken by consumers at Speedtest.net ’ d like to switch from Comcast back to DSL Comcast from! I signed up for a Streaming service and downgrade to internet only prices for your Xfinity internet the... Has branded it ’ s not Grandpa ’ s Basic cable just so that we can say subscription..., Home and other services customers for over 15 years, and times. Nov 30, 2010 # 1 of 10 hillstrubl new Member can call. Basic ” plan Plus plan which offers cord Cutters some TV channels with their internet packages and cable,...

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